pk71's Privacy Policy
This document provides complete transparency on how your personal information is collected, used, and protected on the pk71 platform.
pk71 (referred to here as "we", "us", or "the platform") is committed to providing a trustworthy online gaming experience for players in Bangladesh. Protecting the privacy of your personal information is of the highest importance to us. This privacy policy explains what information we collect when you use the pk71 website, mobile version, or other services, why we collect it, and how we keep it secure.
By using any pk71 service, you are considered to have accepted the terms of this privacy policy. We therefore ask that you read this document carefully.
Data Collection and Use
Each section below covers a specific aspect of pk71's data management practices in detail.
1 What information we collect
pk71 may collect the following types of information:
- Identity information: Your name, date of birth, national ID number or passport number (for identity verification purposes), email address, and mobile number.
- Account information: Your username, password (in encrypted form), account preferences, and settings.
- Financial information: Transaction history, deposit and withdrawal details, and payment method information (relating to bKash, Nagad, Rocket, or bank transfers — we do not store full card or account numbers).
- Technical information: IP address, browser type, device information, operating system, and cookie-related data.
- Usage information: Which games you have played, how long you were active, which bets you placed, and which promotional offers you participated in.
- Communication information: Records of conversations when you contact pk71's support team via live chat or email.
2 How we collect information
pk71 collects information in several ways:
- Direct collection: Information you voluntarily provide when filling in registration forms, during deposit or withdrawal processes, and when contacting the support team.
- Automatic collection: When you use the pk71 platform, technical information is collected automatically through cookies, web beacons, and similar technologies.
- From third parties: Some information may be received through payment processors, identity verification services, and fraud prevention organisations.
3 Purposes for using your information
pk71 uses your personal information for the following purposes:
- Creating and managing your account and verifying your identity.
- Processing financial transactions including deposits, withdrawals, and reward payments.
- Providing customer support and responding to your enquiries.
- Detecting and preventing fraud, money laundering, and other illegal activity.
- Personalising your gaming experience and informing you of relevant promotional offers.
- Improving the platform, conducting security testing, and resolving technical issues.
- Implementing and monitoring responsible gaming policies.
- Complying with applicable legal obligations.
Data Security and Cookies Policy
4 How we protect your data
pk71 applies industry-standard technical and administrative measures to protect your information. Our security framework includes:
- SSL encryption: All data exchanged between the platform and your device is secured using SSL/TLS encryption technology.
- Password hashing: Your password is not stored directly; it is transformed using a strong cryptographic hash algorithm.
- Access controls: Only authorised personnel can access your information, and they are bound by strict confidentiality agreements.
- Regular security audits: Security assessments are conducted regularly to identify potential vulnerabilities.
- Data backups: Regular data backups are maintained in secure locations so that information can be recovered in the event of a system failure.
While we make every effort to protect your data, it is not possible to guarantee absolute security on the internet. We therefore ask that you also stay vigilant about the security of your own account.
5 Cookies and tracking technologies
pk71 uses cookies to keep the platform running effectively and to improve the user experience. Cookies are small text files stored in your browser.
- Essential cookies: These are necessary for the basic functionality of the site, such as maintaining your logged-in state. These cookies cannot be disabled.
- Functional cookies: Used to remember your preferences and settings, such as language selection.
- Analytics cookies: Help us understand how users interact with the site and improve our services.
- Security cookies: Used for fraud detection and account protection.
You can control some cookies by changing your browser settings, though this may affect the functionality of the site.
6 Data retention period
pk71 retains your personal information for as long as necessary. Generally:
- All information is retained while your account is active.
- After an account is closed, some information may be kept for a defined period to meet legal obligations.
- Financial transaction records may be retained for an extended period in accordance with applicable law.
- Once the retention period ends, information is securely deleted or anonymised.
Data Sharing and Third Parties
7 When we share information
pk71 never sells your personal information or discloses it to third parties inappropriately. However, information may be shared in a limited way in the following circumstances:
- Service providers: With payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology service providers who work on behalf of pk71 and adhere to the same privacy standards.
- Legal requirements: Where disclosure is required to comply with a court order, a lawful request from a government authority, or applicable law.
- Fraud prevention: To assist in investigating money laundering or other financial crimes.
- Business changes: In the event of a merger or acquisition, information may be transferred to the new entity, but under the same privacy policy.
8 Third-party websites and services
pk71's services may be connected to certain third-party providers, such as game developers (Pragmatic Play, Evolution Gaming, Spribe, etc.) and payment gateways. These organisations have their own privacy policies and pk71 is not responsible for their data practices. We only work with trusted and reputable organisations.
9 International data transfers
Although pk71 provides services in Bangladesh, some technical services may be operated from international data centres. In such cases, we ensure that transferred data is always protected in accordance with this privacy policy and relevant legal standards.
Your Rights and Choices
pk71 believes every user has independent rights over their own personal information. The following rights apply to you:
Right to access your information
You may request to know what information pk71 holds about you.
Right to correct your information
If any information we hold about you is incorrect, you may request that it be corrected.
Right to delete your information
In certain circumstances, you may request that your information be deleted, subject to legal obligations.
Right to object to processing
You may object to your information being used for marketing purposes and withdraw your consent.
Right to data portability
You may receive a copy of the information we hold about you in a structured, readable format.
Right to restrict processing
In certain circumstances, you may request that processing of your information be limited.
To exercise these rights or for any privacy-related enquiry, please contact pk71's support team. We will process your request as quickly as possible.
Special Provisions and Policy Changes
10 Protection of minors' information
pk71 is a service intended for adults. We do not permit anyone under the age of 21 to register or use our services. If a minor has mistakenly created an account and this is brought to our attention, we will immediately delete the relevant account and all associated information.
11 Marketing communications
When registering with pk71, you may consent to receiving promotional communications. These may include bonus offers, information about new games, or notifications about special events. You may withdraw this consent at any time through your account settings or by contacting the support team. Even after withdrawal of consent, we may still send you important service-related notifications.
12 Responsible gaming and use of information
pk71 may analyse your gaming patterns to identify potentially problematic gaming behaviour. This information is used to support responsible gaming. It is not used for any discriminatory purpose — it works in your interest. To learn more, visit our Responsible Gaming page.
13 Changes to this policy
pk71 reserves the right to amend this privacy policy at any time. Any changes will be published as an updated policy on this page. For significant changes, we will make reasonable efforts to notify you by email or through the platform. Continued use of pk71's services after a change is made will be considered acceptance of the new policy.
14 Applicable law
This privacy policy is governed by applicable laws and regulations. pk71 always follows fair, lawful, and transparent practices when processing your personal information. In the event of any dispute, we will first attempt to resolve the matter through direct discussion.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact pk71's support team.
Email Support
Live Chat
24/7 support available in Bengali and English
Response time
Instant support is available via live chat. For email enquiries, our team will respond as quickly as possible.
pk71 is committed to protecting your personal information. We believe that transparency and user trust are the foundation of a safe gaming environment. Any privacy-related concern you have matters to us.